Swiss law · 14-day guarantee

Terms of Sale

Conditions Générales de Vente — OpenClawPro

Last updated: March 2026

Important disclaimer

OpenClawPro is an independent technical installation service provider. We are not affiliated with the official OpenClaw project. Trading skills are automation tools, not financial advice.

OpenClawPro est un prestataire de services d'installation technique indépendant. Nous ne sommes pas affiliés au projet OpenClaw officiel. Les skills de trading sont des outils d'automatisation, pas des conseils financiers.

1. Parties & Subject Matter

Parties et objet du contrat

These Terms of Sale (hereinafter the "Terms") govern the contractual relationship between:

Service Provider: Delta-One Capital Sàrl, Switzerland

Contact: [email protected]

Site: www.openclawpro.ai

Customer: Any natural or legal person placing an order on the site.

The purpose of these Terms is to define the conditions under which Delta-One Capital Sàrl provides its OpenClaw installation and management services to the Customer.

By placing an order, the Customer unconditionally accepts these Terms.

2. Service Description

Description des services

OpenClawPro offers professional installation, configuration, security auditing, and management services for OpenClaw (an open-source personal AI assistant) on VPS (Virtual Private Server) infrastructure.

OpenClaw is open-source software distributed under the MIT license. OpenClawPro is an independent technical service provider — we are not the publisher or author of OpenClaw.

Starter

$169one-time
  • ·Single-channel installation on your VPS
  • ·12-point security audit
  • ·Personalized installation guide
  • ·Email support

Pro

$279one-time
  • ·Everything in Starter
  • ·6-layer persistent memory
  • ·Multi-channel setup
  • ·OAuth auto-refresh
  • ·30-day priority support
  • ·Custom AI persona
  • ·Training session

Managed

$55-219/month
  • ·Everything in Pro
  • ·Managed VPS included
  • ·Automatic updates
  • ·24/7 monitoring
  • ·Priority incident response
  • ·Monthly optimization review

Enterprise / Custom quote

Custom pricing based on your requirements. Contact us.

Prices are in USD and exclusive of any applicable taxes.

3. Skills & Marketplace

Skills et marketplace

OpenClawPro offers a marketplace of Skills (add-on modules) for OpenClaw, including in particular trading automation Skills.

Trading Skills Warning

The trading Skills offered on the marketplace are technical automation tools. They are not intended to constitute investment advice, financial advice, or buy/sell recommendations for securities or crypto assets. Use of these Skills is solely the Customer's responsibility. Delta-One Capital Sàrl cannot be held liable for financial losses resulting from the use of these tools.

Les Skills de trading proposés sur le marketplace sont des outils d'automatisation technique. Ils ne constituent pas des conseils en investissement, des conseils financiers ou des recommandations d'achat/vente. L'utilisation de ces Skills relève de la seule responsabilité du Client.

4. Order Process

Processus de commande

The order is completed as follows:

  1. 1

    Select your plan on the Pricing page

    Sélection du plan sur la page Tarifs

  2. 2

    Payment via Stripe (card) or Coinbase Commerce (cryptocurrency)

    Paiement via Stripe (carte bancaire) ou Coinbase Commerce (cryptomonnaies)

  3. 3

    Order confirmation by email within minutes of payment

    Confirmation de commande par e-mail dans les minutes suivant le paiement

  4. 4

    Our team contacts you to schedule the installation

    Prise de contact par notre équipe pour planifier l'installation

  5. 5

    OpenClaw installation and configuration within 48 business hours

    Installation et configuration d'OpenClaw sous 48 heures ouvrées

  6. 6

    Delivery of personalized documentation and training session (Pro & Managed plans)

    Remise de la documentation personnalisée et session de formation (plans Pro et Managed)

The contract is definitively concluded upon payment confirmation by the payment provider.

5. Payment Terms

Modalités de paiement

Payment is due in full at the time of order. We accept the following payment methods:

Stripe

Card payments (Visa, Mastercard, Amex). PCI-DSS secure processing.

Coinbase Commerce

Cryptocurrencies (BTC, ETH, USDC, etc.).

For the Managed plan, billing is monthly via Stripe automatic charge. The subscription can be cancelled at any time, effective at the end of the current billing period.

We store no payment data on our servers. All payment data is processed directly by Stripe or Coinbase Commerce.

6. 14-Day Money-Back Guarantee

Garantie satisfait ou remboursé — 14 jours

Full refund · No conditions · No questions asked

Remboursement intégral · Sans condition · Sans questions

The Self-Hosted Starter and Pro installations and the first month of the Managed plan come with a 14-calendar-day money-back guarantee from the date of installation completion. If you are not satisfied with our service, for any reason whatsoever, we will refund you in full, with no conditions and no justification required.

To request a refund, simply contact us at [email protected] with your order number. Refunds are processed within 5–10 business days via the original payment method.

The guarantee applies to the Starter and Pro plans and to the first month of the Managed plan.

7. Customer Obligations

Obligations du client

To allow us to deliver our services under the best conditions, the Customer agrees to:

  • ·Provide valid VPS access (SSH credentials or control panel) for Starter and Pro plansFournir un accès VPS valide (identifiants SSH ou panneau de contrôle) pour les plans Starter et Pro
  • ·Have a valid and active email address to receive confirmations and documentationDisposer d'une adresse e-mail valide et active pour recevoir les confirmations et la documentation
  • ·Maintain their own VPS subscription with a third-party host (Starter and Pro plans)Maintenir son propre abonnement VPS chez un hébergeur tiers (plans Starter et Pro)
  • ·Obtain the necessary API keys for the AI models they wish to use (Claude, GPT, Gemini, etc.)Obtenir les clés API nécessaires pour les modèles IA qu'il souhaite utiliser (Claude, GPT, Gemini, etc.)
  • ·Use the service in compliance with applicable laws and regulationsUtiliser le service conformément aux lois et réglementations applicables
  • ·Not use the service for illegal, fraudulent, or AI provider ToS-violating purposesNe pas utiliser le service à des fins illégales, frauduleuses ou contraires aux CGU des modèles IA tiers

8. Service Provider Obligations

Obligations du prestataire

Delta-One Capital Sàrl agrees to:

  • ·Complete installation within 48 business hours of receiving necessary accessRéaliser l'installation dans un délai de 48 heures ouvrées après réception des accès nécessaires
  • ·Execute services with care, skill and professionalismExécuter les services avec soin, compétence et professionnalisme
  • ·Provide documentation and guides appropriate to the subscribed planFournir la documentation et les guides adaptés au plan souscrit
  • ·Handle Customer data confidentially in accordance with our Privacy PolicyTraiter les données du Client de manière confidentielle conformément à notre Politique de confidentialité
  • ·Inform the Customer promptly of any obstacle that may delay service deliveryInformer le Client sans délai de tout obstacle susceptible de retarder l'exécution du service

Our obligation is one of means (best efforts). We do everything in our power to achieve the expected result but cannot guarantee specific outcomes related to third-party AI model performance.

9. Limitation of Liability

Limitations de responsabilité

To the extent permitted by applicable Swiss law, Delta-One Capital Sàrl shall not be liable for:

  • ·The performance, availability or interruptions of third-party AI models (Claude, GPT, Gemini, etc.)
  • ·Downtime or interruptions of the Customer's VPS provider (Starter and Pro plans)
  • ·Data loss resulting from misconfiguration by the Customer
  • ·Any indirect, incidental, special or consequential damages
  • ·Financial losses of any kind related to the use of trading Skills or any other automation tool
  • ·Actions or omissions of third-party service providers (Stripe, Coinbase, hosting providers, etc.)

Our total liability is limited to the amount actually paid by the Customer for the relevant service.

10. Financial Advice Disclaimer

Avertissement — Non-conseil financier

Mandatory warning

Delta-One Capital Sàrl is not an investment services provider and does not provide financial, tax or legal advice. Trading automation Skills available on our marketplace are software tools that execute orders according to user-defined parameters. Under no circumstances do they constitute investment recommendations.

Delta-One Capital Sàrl n'est pas un prestataire de services d'investissement et ne fournit pas de conseils financiers, fiscaux ou juridiques. Les Skills d'automatisation de trading sont des outils logiciels qui exécutent des ordres selon des paramètres définis par l'utilisateur.

Trading involves a risk of capital loss. Never trade with funds you cannot afford to lose.

11. Intellectual Property

Propriété intellectuelle

OpenClaw is open-source software distributed under the MIT license. Its intellectual property belongs to its respective authors and contributors. OpenClawPro is not the publisher of OpenClaw.

The website www.openclawpro.ai, its content (texts, visuals, the "OpenClawPro" brand), as well as our proprietary configurations, methodologies, guides and documentation are the exclusive intellectual property of Delta-One Capital Sàrl and are protected by Swiss and international intellectual property law.

The Customer's data remains their property at all times.

12. Termination

Résiliation

Starter and Pro plans: These are one-time service plans. The contract ends upon delivery of the installation, subject to the 14-day guarantee.

Managed plan: The subscription may be cancelled at any time with no notice required. Cancellation takes effect at the end of the current monthly period. Upon cancellation, the OpenClaw installation remains functional on the VPS but managed services (monitoring, updates, priority support) cease. We provide migration assistance if the Customer wishes to self-host.

Delta-One Capital Sàrl reserves the right to terminate the contract with immediate effect in the event of a material breach of these Terms by the Customer.

13. Governing Law & Jurisdiction

Droit applicable et juridiction compétente

Governing law: Swiss law

Competent court: Competent Swiss courts

These Terms are governed by Swiss law. Any dispute relating to the formation, interpretation, performance or termination of the contract shall be subject to the exclusive jurisdiction of the competent Swiss courts, to the exclusion of any other jurisdiction.

The parties agree to attempt to resolve any dispute amicably before initiating any judicial proceedings.

14. Amicable Dispute Resolution

Résolution amiable des litiges

In the event of a dispute or complaint, the Customer is first invited to contact Delta-One Capital Sàrl to seek an amicable resolution.

Complaint contact:

[email protected]

We commit to handling any complaint within 15 business days and to proposing a satisfactory solution. Failing an amicable agreement within 30 days, each party may refer the matter to the competent courts.

15. Changes to these Terms

Modifications des CGV

We reserve the right to modify these Terms at any time. Updated Terms will be published on this page with an updated date. Changes do not affect orders placed before they come into force. Continued use of the services after publication of new Terms constitutes acceptance thereof.

16. Contact

Contact

For any questions regarding these Terms or our services:

Delta-One Capital Sàrl

Switzerland

Email: [email protected]

Site: www.openclawpro.ai/contact

Delta-One Capital Sàrl · Switzerland · www.openclawpro.ai · [email protected]
These Terms are written in French. An English translation is provided for informational purposes. In case of conflict, the French version prevails.
Last updated: March 2026

Volete che lo costruiamo per voi?

WarMachine33: agenzia di automazione IA. Progettiamo e realizziamo flussi di lavoro IA su misura per la vostra azienda.

Scopri WarMachine33 →