Privacy Policy
Politique de Confidentialité — OpenClawPro
1. Data Controller
Responsable du traitement
The controller of the personal data collected via the website www.openclawpro.ai is:
2. Data We Collect
Données collectées
We collect only the data strictly necessary to provide our services:
Contact forms / Formulaires de contact
Name, email address, subject and message content when you contact us.
Navigation data / Données de navigation (analytics)
Pages visited, traffic source, device type, country — collected via self-hosted Umami Analytics: cookieless, no individual identifiers, aggregated data only, hosted on our own infrastructure.
Payment data / Données de paiement
Processed directly by Stripe and Coinbase Commerce. We never store card numbers or crypto wallet addresses on our servers.
Cookies / Cookies
Essential cookies (site functionality) only. Our audience measurement (self-hosted Umami) sets no cookies — no consent banner is needed.
We collect no data for advertising purposes. We do not sell your data.
3. Purposes & Legal Basis
Finalités et bases légales du traitement
We process your data on the following legal bases (GDPR Art. 6; Swiss FADP Art. 31):
| Purpose | Legal basis |
|---|---|
| Respond to your inquiries | Legitimate interest |
| Deliver the services ordered | Contract performance |
| Payment processing | Contract performance |
| Site improvement (analytics) | Legitimate interest (self-hosted cookieless Umami) |
| Service-related communications | Contract performance |
4. Data Retention
Durée de conservation des données
We retain your data only for as long as necessary for the purposes for which it was collected:
- ·Contact form data: 3 years
- ·GA4 analytics data: 26 months
- ·Plausible analytics data: Aggregated and anonymized (no personal retention)
- ·Payment records: As required by Swiss accounting and tax law (10 years)
5. Sub-processors & International Transfers
Sous-traitants et transferts internationaux
Your data is processed in Switzerland and/or the European Union; some sub-processors are US-based and are then bound by Standard Contractual Clauses (SCCs) and safeguards compliant with the GDPR and the Swiss FADP:
Card payment processing
Coinbase Commerce
Crypto payment processing
Resend
Transactional email
Website CDN, security & DNS
Own server (VPS)
Hosting of the openclawpro.ai website
None of your data is sold or shared with third parties for commercial or advertising purposes.
6. Your Rights (GDPR Art. 15-22 & Swiss nLPD)
Vos droits
In accordance with the GDPR (Art. 15 to 22) and the revised Swiss Federal Act on Data Protection (nLPD/FADP), you have the following rights regarding your personal data:
Access
Obtain a copy of the data we hold about you.
Rectification
Correct inaccurate or incomplete data.
Erasure
Request deletion of your data (right to be forgotten).
Restriction
Restrict processing in certain circumstances.
Portability
Receive your data in a structured format.
Objection
Object to processing based on legitimate interest.
Withdraw consent
Withdraw your consent at any time, free of charge.
Complaint
Lodge a complaint with the FDPIC (Switzerland) or your national supervisory authority.
To exercise your rights, contact us at: [email protected]. We respond within 30 days.
7. Cookie Policy
Politique de cookies
Our site uses two categories of cookies:
Essential cookiesAlways active
Required for site functionality (language preferences, session). No consent required.
Analytics cookies (GA4)Consent-based
Google Analytics 4 is activated only with your consent via the cookie banner. You may withdraw your consent at any time via the banner. Plausible Analytics sets no cookies and requires no consent.
To manage your preferences, use the cookie banner displayed on the site.
8. Data Security
Sécurité des données
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction: HTTPS/TLS encryption, hosting on our own hardened server (EU) behind Cloudflare, restricted data access, and PCI-DSS compliant payment providers (Stripe).
9. Changes to this Policy
Modifications de la présente politique
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated date. In the event of a substantial change, we will notify you by email if you are a customer. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact & Supervisory Authority
Contact et autorité de contrôle
For any questions regarding this policy or your personal data, contact us:
Competent supervisory authorities:
- Switzerland: Federal Data Protection and Information Commissioner (FDPIC) — edoeb.admin.ch
- EU: The supervisory authority of your EU member state of residence.
Delta-One Capital Sàrl · Switzerland · www.openclawpro.ai · [email protected]
This policy is written in French and English. In case of conflict, the French version prevails for users residing in France, Belgium or French-speaking Switzerland.