Privacy Policy
Politique de Confidentialité — OpenClawPro
1. Data Controller
Responsable du traitement
The controller of the personal data collected via the website www.openclawpro.ai is:
2. Data We Collect
Données collectées
The data below is used to provide our services, understand their use and, with your permission, measure our ads:
Contact forms / Formulaires de contact
Name, email address, subject and message content when you contact us.
Free resource downloads / Ressources gratuites téléchargées
Email address when you download a free resource (e.g. the security checklist), to send it to you and occasionally share related updates. You can unsubscribe at any time.
Navigation data (Umami) / Données de navigation (Umami)
Our self-hosted Umami analytics uses no cookies. It measures page views, traffic sources, devices, countries and interactions with selected buttons. It is separate from the OpenAI advertising measurement described below.
Payment data / Données de paiement
Processed directly by Stripe. We never store card numbers on our servers.
Cookies and local storage / Cookies et stockage local
The site stores functional data, including your cart and advertising measurement choice. The OpenAI Pixel loads only after you agree and may store a click reference in the __oppref cookie. See section 7.
OpenAI advertising measurement — optional / Mesure publicitaire OpenAI — facultative
After you agree: visits, purchases and subscriptions confirmed by our server, amount, currency, plan identifier where relevant and a technical deduplication identifier. The Pixel also receives technical information, including the IP address used for the connection, page origin, timestamp and available click reference. See section 7 for details.
We do not sell your data. OpenAI advertising measurement is optional: declining does not change site access or order processing.
3. Purposes & Legal Basis
Finalités et bases légales du traitement
We process your data on the following legal bases (GDPR Art. 6; Swiss FADP Art. 31):
| Purpose | Legal basis |
|---|---|
| Respond to your inquiries | Legitimate interest |
| Deliver the services ordered | Contract performance |
| Payment processing | Contract performance |
| Site improvement (analytics) | Legitimate interest (self-hosted cookieless Umami) |
| Service-related communications | Contract performance |
| OpenAI advertising measurement | Consent |
4. Data Retention
Durée de conservation des données
We retain your data only for as long as necessary for the purposes for which it was collected:
- ·Contact form data: 3 years
- ·Umami analytics data: Statistics hosted on our infrastructure
- ·Advertising measurement choice: 180 days in browser local storage
- ·Payment records: As required by Swiss accounting and tax law (10 years)
5. Sub-processors & International Transfers
Sous-traitants et transferts internationaux
Your data is processed in Switzerland and/or the European Union; some sub-processors are US-based and are then bound by Standard Contractual Clauses (SCCs) and safeguards compliant with the GDPR and the Swiss FADP:
Card payment processing
Resend
Transactional email
Website CDN, security & DNS
Own server (VPS)
Hosting of the openclawpro.ai website
We do not sell your data. With your permission, the Pixel sends the measurement data described in sections 2 and 7 to OpenAI. Its processing, transfers and retention periods are described in its privacy policy. The 180-day period stated here applies only to your choice stored in this browser.
6. Your Rights (GDPR Art. 15-22 & Swiss nLPD)
Vos droits
In accordance with the GDPR (Art. 15 to 22) and the revised Swiss Federal Act on Data Protection (nLPD/FADP), you have the following rights regarding your personal data:
Access
Obtain a copy of the data we hold about you.
Rectification
Correct inaccurate or incomplete data.
Erasure
Request deletion of your data (right to be forgotten).
Restriction
Restrict processing in certain circumstances.
Portability
Receive your data in a structured format.
Objection
Object to processing based on legitimate interest.
Withdraw consent
Withdraw your consent at any time, free of charge.
Complaint
Lodge a complaint with the FDPIC (Switzerland) or your national supervisory authority.
To exercise your rights, contact us at: [email protected]. We respond within 30 days.
7. Cookies and measurement choices
Cookies et choix de mesure
Functional storage keeps information such as your cart and preferences. Umami measures site use without cookies. OpenAI advertising measurement is a separate mechanism, disabled until you allow it.
The “Allow measurement” button permits the OpenAI Pixel to load. It can link the events described in section 2 to our ads and store a click reference in the __oppref cookie. Purchases and subscriptions are reported only after our server confirms payment.
If automatic advanced matching is enabled, the Pixel may detect supported contact information in forms, then normalize and hash it in the browser before transmission. Hashing does not make this data anonymous. Our measurement code does not pass messages, documents or card details.
We configure each event with opt_out: true to request exclusion from future user-level personalization. This configuration does not remove advertising measurement or guarantee anonymity.
Your agreement or refusal is stored for 180 days in this browser’s local storage. You can change it at any time using “Ad privacy”, then “Decline”. We then disable Pixel consent and clear its click reference for our domain. Declining does not change order processing or withdraw data already sent; for that data, see the rights and contacts below and the OpenAI policy.
Technical event identifiers are kept in session storage to avoid counting the same confirmation more than once. This list contains no card numbers or message content.
8. Data Security
Sécurité des données
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction: HTTPS/TLS encryption, hosting on our own hardened server (EU) behind Cloudflare, restricted data access, and PCI-DSS compliant payment providers (Stripe).
9. Changes to this Policy
Modifications de la présente politique
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated date. In the event of a substantial change, we will notify you by email if you are a customer. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact & Supervisory Authority
Contact et autorité de contrôle
For any questions regarding this policy or your personal data, contact us:
Competent supervisory authorities:
- Switzerland: Federal Data Protection and Information Commissioner (FDPIC) — edoeb.admin.ch
- EU: The supervisory authority of your EU member state of residence.
Delta-One Capital Sàrl · Switzerland · www.openclawpro.ai · [email protected]
This policy is written in French and English. In case of conflict, the French version prevails for users residing in France, Belgium or French-speaking Switzerland.